RESEARCH PARTICIPANT PRIVACY AND PARTICIPATION NOTICE

Updated May 5, 2026

Part A – General Privacy Notice (Applies to All Individuals)

This Part A constitutes the general Privacy Policy of Health Insights, LLC, dba TriVoca Health (“TriVoca Health”) and explains, in clear and practical language, how TriVoca Health collects, uses, shares, and protects personal information. It applies to all individuals who interact with TriVoca Health, including website visitors, clients, vendors, panel members, research participants, and other individuals.

1. Who We Are and What This Notice Covers
   TriVoca Health is responsible for determining how and why personal information is processed in connection with its business and research activities. This notice is intended to support transparency and help individuals understand how their information is handled.
   
   
2. Personal Information We Collect
   Depending on the nature of your interaction with us, we may collect:
   
   • Contact information such as name, email address, phone number, or mailing address
   • Professional or employment-related information such as role, credentials, or expertise
   • Communications including emails, messages, and research responses
   • Online and technical information such as IP address or device identifiers
   • Information you voluntarily provide during business or research activities
   • Sensitive or special-category information, such as health-related information, where required and permitted by law
     
     
3. How and Why We Use Personal Information
   Personal information is used only for legitimate and defined purposes, including delivering services, administering and conducting research, analyzing insights, maintaining security and quality controls, and meeting legal, regulatory, and contractual obligations. Processing is based on consent, performance of a contract, legitimate interests, or legal obligations, depending on the context.
   
   

   Sharing of Information and International Transfers
   Personal information may be shared with clients sponsoring research, service providers supporting our operations, and professional advisors, solely where necessary and subject to confidentiality and data-protection obligations. Where information is transferred across borders, appropriate legal and organizational safeguards are applied.

4. Corporate Transactions and Business Transfers
   In the event that TriVoca Health is involved in a corporate transaction, including a merger, acquisition, reorganization, divestiture, sale of assets, or similar business transactions, personal information may be transferred to, or accessed by, relevant third parties as part of that transaction. Personal information may be included among the business assets transferred to a buyer or successor entity, including in situations involving insolvency or bankruptcy. Any such recipient will be required to handle personal information in a manner consistent with applicable data protection laws, and where practicable, in alignment with the principles described in this Privacy Notice.
   
   
5. Data Retention and Protection
   Personal information is retained only for as long as reasonably necessary to fulfill its intended purpose or to comply with legal requirements. TriVoca Health maintains administrative, technical, and organizational safeguards designed to protect personal information, consistent with recognized information security principles, including those reflected in Iso 27001.
   
   
6. Your Privacy Rights
   Depending on applicable law, individuals may have rights to access, correct, delete, restrict, or object to the processing of their personal information, and to withdraw consent where processing is based on consent. Identity verification may be required before responding to requests.

Additional Information for Washington residents:

If you are a Washington resident, certain information you provide may be considered “consumer health data” under applicable law. We collect and process such data only with your consent or as otherwise permitted by law, and you may have additional rights to access, delete, or withdraw consent to the use of such data.

Part B – Research Participant Privacy Notice, Consent, and Non-Disclosure Terms

This Part B applies only if you choose to participate in a research study conducted, moderated, or facilitated by TriVoca Health. Participation is voluntary and intended solely for research and insight purposes, not for sales or promotional activity.

Participation in this research will not affect your employment, professional standing, access to healthcare, or relationship with any organization. You should participate only if you understand and agree to the terms described below.

1. Research Context and Integrity
   TriVoca Health conducts qualitative and quantitative research, often in healthcare and life sciences contexts, on behalf of commercial, academic, or institutional clients. To protect research integrity, sponsor identities may be withheld until study completion, and all research materials and discussions are treated as confidential.
   
   
2. Information Collected During Research
   Research participation may involve providing opinions, experiences, and professional insights, and may include audio or video recording. All research information is provided directly to you.
   
   

3. Use and Legal Basis for Research Information
   Research information is used to conduct and analyze research sessions, identify trends and insights, and prepare aggregated research outputs. Processing is primarily based on your explicit, informed consent and, where applicable, on legal or regulatory obligations.

   Where required by applicable law (including Washington State law), we will obtain express, opt in consent before collecting or sharing health related or other sensitive personal information.

4. Observation, Recording, and Client Access
   Research sessions may be observed live or reviewed later by TriVoca Health and the sponsoring client and may be recorded to ensure accurate analysis. Where possible, research findings are reported in aggregated or de-identified form.
   
   
5. Adverse Event and Safety Reporting
   TriVoca Health may be required to report adverse events to study sponsors or regulatory authorities. Only the minimum personal information necessary to meet these obligations will be shared.
   
   
6. Research Data Retention
   Unless otherwise required by law, research data is typically retained for up to 12 months, consent records for 24 months, and recordings are deleted within 180 days following study completion.
   
   
7. Confidentiality and Intellectual Property
   By participating, you agree to maintain the confidentiality of study materials and discussions and not to record or disclose them. All study concepts, materials, feedback, recordings, and outputs are the exclusive intellectual property of the study sponsor or client.
   
   
8. Withdrawal and Consent Confirmation
   You may withdraw from a study at any time. Where required by law or applicable professional guidelines, explicit consent will be requested for participation, recording, and the processing of any health-related or other sensitive personal data.

Contact Information

TriVoca Health provides the contact information below so you can easily reach us with questions, concerns, or requests related to this Privacy Notice or your personal information.

We encourage individuals to reach out with any questions before, during, or after participating in research. Contracting us will not affect your eligibility to participate in research or your relationship with any organization.

All inquiries are handled with care and reviewed by appropriate personnel in accordance with applicable privacy, legal, and ethical requirements.

Health Insights, LLC, dba TriVoca Health
1130 Raritan Road, 2^nd floor
Cranford, NJ 07016
Email: compliance@trivoca.com